Dear customer, Please use the following link to submit any complaint you have about Orlite's products. Please add to your complaint letter as much detailed information as possible, such as clear pictures of the failure, a clear verbal description, production date of the products, lot number, pallet number , contact details ,etc. Receiving your complaint with the complete information will make it easier for us to respond, as well as detect root causes while improving the quality of our service. Using this mail address will assure your complaint will reach the relevant contact-person in Orlite.

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